Frequently Asked Questions
Everything you need to know about shopping with Pulsar.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
Pulsar accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Pulsar products come with a standard 12-month manufacturer's warranty that covers defects in materials and workmanship under normal use.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics network to include international shipping to more regions in the near future.